- 14 Day return policy on most products purchased from our store. We must receive the product in the same packaging and condition in which it was originally shipped.
- All products on hand are held for 24 - 48 hours so that we may inspect all orders before they leave our store.
- Some products are shipped to you direct from the Manufacturer, which may cause increased shipping delays. If this is a concern please contact us and inquire about the product you wish to order.
- There may be a restocking fee on any returned item up to 20% of its purchased price.
- All orders that are shipped to Ohio will be subject to Ohio Sales Tax unless valid tax exemption certificate is provide
- Prior to the return of any product or part, a Return Authorization Number must be obtained by phone, fax, email, or in writing from us.
- When returning any part or product you must include:
- A written statement outlining the nature of the defect/problem
- The owner’s name, address and phone number
- The Return Authorization Number
- A copy of the original sales invoice
All warranties are handled directly by the Manufacturer. Labor is not included in the warranty. If you have questions or concerns about warranty limits on a specific product, please contact us.
Any product sold without a Manufacturer’s warranty will be covered with a limited 1-year warranty by Bolden Microscope as an expression of our confidence in the materials and mechanical workmanship of our optical products that assures many years of convenient, dependable service. In the event of a defect we will, at our option, repair or replace the product (shipping costs excluded) provided the defective part is returned to us.
IMPORTANT: When you ship your microscope, make sure to use the original packaging. Any damage caused from improper packaging will not be covered under the warranty. This warranty is not valid due to normal wear and tear, if the product has been abused, mishandled, or unauthorized repairs have been attempted or performed.
Please note that shipping is restricted to the Continental USA. International shipping is available upon special request. Free shipping is strictly limited to online purchases. Please contact us with questions.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Phone: (513) 939-2301
Fax: (513) 939-2302
Shipping address for returns:
3675 Dixie Hwy
Hamilton, OH 45015
The information contained in this website is for general information purposes only. The information is provided by Bolden Microscope and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
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